On Location: The Phoenicia Diner on Apple TV+’s SEVERANCE

Diana Keng

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Stickers made for the Severance Season 2 finale event where the Phoenicia Diner catered the waffles.

Welcome to On Location, a weekly feature spotlighting landmarks and establishments seen on screen that viewers can visit IRL. Whether you’re seeking a fun selfie, breathtaking vistas, or maybe a show-accurate treat, follow along for some bucket list destinations. 

RELATED: Read about The Marine Building on the CW’s Family Law in our previous On Location article

Fans of Apple TV+’s Severance know the show’s relationship with food is a weird one at best. From dinner-less dinner parties to marshmallow iconograms (only for team players), the show’s creators put the creepy into crêpes. While I’m sure we’d all love a chance to hang out in Lumon’s Perpetuity Wing noshing on waffles, that’s not a location open to the unsevered public. One place that you can visit — and really should according to the many travelogues that rave about it — is the Phoenicia Diner in Ulster County, NY, that stood in for Pip’s Bar & Grille.

Wide exterior shot of Pip's Bar and Grill as seen on Apple TV+'s Severance. The building is a single floor and wide. The name "Pip's" is displayed in large letters on the snow-covered roof as well as in the front window. The dining area looks onto the parking lot through windows that extend from the tabletop to ceiling.
Image Credit: Apple TV+

The Phoenicia Diner on Apple TV+’s Severance

One of the accepted realities of Severance is that nearly everything happens in and around Kier, PE, a Lumon company town. (Note: PE is not the accepted abbreviation for any real state in the US.) Being a company town named after Lumon’s founder, Kier Eagan (Marc Gellar), all the major landmarks, retail establishments, and residential subdivisions are named after Eagan family members or legacy events.

RELATED: Severance Renewed for Season 3 by the Will of Kier (and Apple TV+)

Pip’s Bar and Grille is the go-to anytime restaurant, named after Phillip “Pip” Eagan, the 6th CEO of Lumon. A direct descendant of Kier, like all Lumon CEOs, he would also be a direct ancestor of Helena Eagan (Britt Lower). While a gift card to Pip’s Bar and Grille is considered reasonable compensation for a work-related injury, Pip didn’t merit having a fine dining establishment named after him. That went to his predecessor, Gerhardt Eagan, the 5th CEO of Lumon and namesake of Gerhardt’s, the first Kier Star restaurant by the Kier Star Association.

Devon sits in a booth at Pip's facing Mark. Only the back of Mark's head is seen. A white mug sits on the table between them.
Photo Credit: Apple TV+

Popularity in Real Life

The Phoenicia Diner has been at its current location of 5681 NY-28, Phoenicia, NY, since the early ’80s when it was physically moved from its original site. Current owner Mike Cioffi bought it from its original owners in the 2010s and it remains just as popular a venue for locals as for visitors to the Catskills. In fact, when the Phoenicia Diner closed to the public in March 2021, some regulars were pretty annoyed. The closure and the obvious changes to the building made headlines in the Hudson Valley Post.  

The Phoenicia Diner when shooting for Severance closed it to the public. The Pip's logo is in the window
Photo Credit: Ward Todd

Ward Todd, the president of the Ulster County Regional Chamber of Commerce, documented the excitement around the local eatery’s Hollywood turn with several photographs. Once Severance aired in 2022, the Phoenicia Diner’s customers were the first to recognize the classic diner’s profile and wooded surroundings. Despite changes to the roof and rooftop letters, there was no mistaking it as any place else.

Mark and Devon sit across from each other in profile to the camera at a diner table. They are backlit with a large window. Outside is a bright winter scene. Severance 202.
Photo Credit: Apple TV+

More Than Just Pip’s

What sets the Phoenicia Diner apart from its on-screen Pip’s appearance is some really neat options for dining. On Severance, only the diner space is featured. And in real life, it’s warmer and more inviting than the show’s cold lighting and apprehensive tone conveyed.

RELATED: Read our Severance recaps

In addition to the diner, the Phoencia Diner offers patrons a lounge tucked away from the main dining area for cocktails and small private events. In the summer, they have an Airstream (so retro!) food truck parked in the lot outside. Customers are invited to dine at the nearby picnic tables. Heck, if the weather’s nice but the Airstream’s not operating yet, you can have your diner meal outside too.  

Overhead shot of the Phoenicia Diner in New York State on a sunny day. The Diner sign is clearly visible on the roof and cars fill the parking lot.
Photo Credit: C. Seitz

Dining, Severance-Style

Fun fact: Although several scenes in both seasons of Severance took place at Pip’s, we don’t actually see any of the characters eat food there very often. In the series premiere, Mark (Adam Scott) is waiting for his food when Petey (Yul Vasquez) approaches him. We never see Mark’s food arrive, just him leaving. In Season 2, Devon (Jen Tullock) coerces Mark into meeting with her by offering to buy breakfast. He storms out before they get anything more than coffee.

RELATED: TV Review: Severance Season 2

Sadly, the Phoenicia Diner’s breakfast menu doesn’t include waffles as a regular item. However, Courtney Malsatzki, the Phoenicia Diner’s Director of Operations, explains they have the equipment to cater waffle events for private bookings or off-site functions. This came in handy when the Phoenicia Diner (along with another Severance-filmed eatery, Eng’s Chinese) catered the Season 2 finale party.

A miniature plate of waffles and fruit made for the Severance Season 2 finale event where the Phoenicia Diner catered the waffles.
Photo Credit: J. Bover

Stay For the Food

Don’t let the rustic surroundings fool you. The Phoenicia Diner has had an excellent reputation for fantastic food and ambience long before Hollywood came knocking. Listed in the Michelin Guide to Dining in the Catskills, it serves breakfast all day until 6 pm (closed on Wednesdays), has a delightful lunch selection, and includes delicious options for gluten-free and vegan dietary restrictions. 

RELATED: 7 Speculative Novels Severance Fans Need to Read

If you must indulge your Severance fanaticism — no judgment from me, I drove hours out of the way once just to eat at Mystic Pizza in Mystic, CT — can I suggest looking into the Phoenicia Diner’s egg dishes? After all, eggs have a special place in Eagan lore.

Six wedges of hard-boiled egg arranged on a plate with a boy's face centered
Image Credit: Apple TV+

And don’t worry, you won’t have to take them raw. The Phoenicia Diner has four different delicious-sounding skillet options, several omelet combos, and a fabulous sounding benedict dish. Personally, my first Phoenicia Diner meal will absolutely start with their Jalapeno Popper Stuffed Hashbrowns (served with two eggs, any style.) Praise Kier.

Both seasons of Severance are streaming now on Apple TV+

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Diana Keng
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